Privacy policy

This policy describes how Conversion Media processes personal data when you use our website, including HubSpot-hosted forms. The data controller for the language version you are viewing is identified below.

Data controller

Information we collect

We collect information that you submit in our website forms. We only ask for what we need to respond to you or to process your application.

Potential clients — project and contact requests

When you use the “Project details” form (for example on contact or product pages), we collect: first name, last name, email address, telephone number (including the country code you select), and the message you provide. We use this information to respond to your enquiry, prepare a proposal where relevant, and manage any commercial relationship that follows.

Job applicants

When you apply through our careers experience and the “Submit your CV” form, we collect: first name, last name, email address, your message, and the CV file you upload. We use this data to assess your application, communicate about recruitment, and (where permitted and unless you object) to consider you for future roles. Your CV may include further personal details that you choose to include; we process those only for recruitment-related purposes.

How we use your information

We process personal data to: reply to enquiries and follow up on business opportunities; evaluate applications and run recruitment; operate and secure our website; comply with legal obligations; and, where applicable and consistent with this policy, analyse how our site is used and measure campaigns (including through cookies and tools described below).

Legal bases

Depending on the situation, we rely on: performance of a contract or steps before entering a contract; our legitimate interests in responding to enquiries, running our website, and improving our services (where not overridden by your rights); consent where required (for example certain cookies or marketing); and legal obligations.

Retention

We keep personal data only for as long as necessary for the purposes described above. Typical examples: enquiry records for the duration of our discussions and a limited period afterwards according to our retention schedule; recruitment materials for the time needed to complete the process and, where appropriate, a further limited period for talent pooling unless you ask us not to; and records we must keep for tax, accounting, or compliance reasons for the periods required by law. When data is no longer needed, we delete or anonymise it.

Subprocessors

We use service providers that process personal data on our instructions. The main categories relevant to this site and our forms are: Google (for example cloud infrastructure, collaboration tools, and—where enabled—advertising and measurement technologies) and HubSpot (for hosting forms, CRM, applicant and customer communications, and related automation). Additional analytics tools such as Hotjar may apply as described under Cookies. Processing is governed by our agreements with these providers and, where required, appropriate safeguards for international transfers.

International transfers

Some providers may process or store data in countries outside your own. Where we transfer personal data internationally, we implement safeguards required by applicable law (such as adequacy decisions, standard contractual clauses, or other approved mechanisms).

Cookies and similar technologies

We use cookies and similar technologies to operate the site, remember preferences, measure performance, and support advertising and analytics where enabled. You can control cookies through your browser. Names and lifetimes can vary depending on configuration; typical examples include:

• Google Tag Manager: loads and coordinates tags; may set or facilitate cookies such as container-related identifiers. When Analytics or Ads tags are loaded via GTM, common Google measurement cookies can include _ga, _gid, and _gat (names and scope depend on your setup).
• Google Ads: measurement and advertising cookies such as IDE, the Google Ads conversion linker (_gcl_*), and campaign or remarketing-related cookies where those features are used.
• HubSpot: cookies such as hubspotutk, __hstc, __hssc, __hssrc, and similar session or tracking cookies associated with forms and CRM features.
• Hotjar: cookies such as _hjSessionUser_ (with a numeric site-ID suffix), _hjSession_ (with a numeric site-ID suffix), _hjClosedSurveyInvites, and related identifiers for analytics and feedback features when Hotjar is enabled.

Your rights

You may have the right to access, rectify, erase, restrict, or object to certain processing, and to data portability, depending on applicable law. You may lodge a complaint with a supervisory authority. To exercise your rights, contact the data controller using the details at the top of this page.

Questions

For questions about this policy or your personal data, please contact the data controller using the contact details shown above.

Changes

We may update this policy from time to time. The current version is always published on this page.